Customer Services Team Leader, Farnham

  • Location: Farnham
  • Job Type: Permanent
  • Industry: Customer Service
  • Salary: £30000 - £35000
  • Hours:

This job will suit a Team Leader who is very hands on and thrives on leading by example.

You will have proven experience of working within a busy Call Centre B2C:

  • Leading & managing your team
  • Taking inbound calls
  • Advising callers re products
  •  Taking ownership of any issues and addressing those issues effectively and within a set time frame
  • Ongoing motivation & training of your customer services team members
  • Recommending any ways to improve / streamline the service
  • Creating a great working atmosphere to enable the customer services team to grow and flourish

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