Customer Services Team Leader, Farnham
- Location: Farnham
- Job Type: Permanent
- Industry: Customer Service
- Salary: £30000 - £35000
- Hours:
This job will suit a Team Leader who is very hands on and thrives on leading by example.
You will have proven experience of working within a busy Call Centre B2C:
- Leading & managing your team
- Taking inbound calls
- Advising callers re products
- Taking ownership of any issues and addressing those issues effectively and within a set time frame
- Ongoing motivation & training of your customer services team members
- Recommending any ways to improve / streamline the service
- Creating a great working atmosphere to enable the customer services team to grow and flourish