Customer Service

  • Location: Alton
  • Industry: Customer Service
  • Salary: Up to £18000
  • Hours: Monday- Friday

A hugely successful and reputable company based in Alton are keen to welcome an enthusiastic and friendly individual to the team.

Utilising your sports knowledge, you will be a key part of the company developing relationships with customers and colleagues.
Your varied day will include the following:           

  • Process customer orders and stock purchase orders
  • Process the personalisation service and stock allocations
  • Book orders with the warehouse
  • Ensure that filing is completed regularly and accurately
  • Arrange collection of goods from customers
  • Update and check price lists prior to uploads      
  • Build and sustain excellent professional relationships with the sales team and manage and develop activity with sales team and customers
  • Escalate any customer complaints to the Customer Services Manager, to help ensure that they are resolved in a timely manner
  • Build and maintain rapport with customers, pursuing opportunities for further sales
  • Enter orders onto system, ensuring accuracy at all times
  • Liaise with customers regarding orders
  • Offer alternatives to customers if out of stock of certain items

On site parking, accessible via public transport too.

Good working hours, 8:30am until 5:00pm Monday to Friday. No weekends involved.

Thank you for your interest in this role; if you do not hear from us within 5 working days unfortunately your application has not been successful on this occasion.

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