Customer Service Representative, Farnborough

  • Location: Farnborough
  • Job Type: Permanent
  • Industry: Customer Service
  • Salary: £22000 - £25000
  • Hours:

Are you looking for a remote working opportunity, assisting customers and demonstrating your excellent customer service experience?

Working as a Customer Service Representative for a growing business in Farnborough, you will be assisting customers via telephone, email and live webchat, ensuring excellent customer service is delivered at all times.

To succeed as a Customer Service Representative, you will have 2+ years proven office based customer support experience, a good telephone manner and enjoy problem solving.

Responsibilities:

  • Handling and managing enquiries from an existing/prospective customers
  • Dealing with complaints and working closely with the customer to resolve any issues raised
  • Liaising with external department to address workload issues.
  • Proactively maximising positive reviews on platforms through customer surveys
  • Promoting referrals
  • Identifying client requirements and advising on additional services available

All applicants must be within local radius to Farnborough as you will be required to attend monthly meetings at the office.

If you are seeking your next customer service challenge with the ability to work from home, then click ‘Apply’ now or give us a call for more information.

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