Customer Service Advisor, Farnham

  • Location: Farnham
  • Job Type: Permanent
  • Industry: Customer Service
  • Salary: £19000 - £21000
  • Hours:

Working as a customer service advisor in an expanding company you will have the opportunity to embrace your passion of customer service.  You will be working in the customer service department as the vocal point of contact for our customers where you will be actively listening to their needs and requirements. As a customer service advisor, you will be involved in the following:

  • Rapidly answering client calls
  • Working quickly and effectively when handling client requests
  • Complying with data protection
  • Responding positively to clients’ requests
  • Actively resolving customers concerns and issues
  • Using feedback from customers for further improvement
  • Recommend other services that clients may have an interest in

Essential skills as a customer service advisor will include:

  • Great communication skills
  • Experience of working in a fastpaced environment
  • Providing unprecedented customer service
  • Experience of a face-to-face customer
  • A versatile individual

What’s in it for you?

  • 22 days holiday rising to 25 (a day for every year of service)
  • Pension plan
  • Professional study support
  • Healthcare cash plan
  • Perbox
  • Cycle to work scheme

Hours of work are Monday to Thursday 8:30am-5:30pm and Friday 8:30am-5:00pm. If you have excellent communication skills and proven customer service experience, then this could be your opportunity to develop your career.

If you are interested apply now or call us for more information on (phone number removed)

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