Customer Service Administrator, Alton

This is an exciting opportunity working as a Customer Service Administrator for an innovative company in Alton.

Your prime responsibility will be to support and process claims and liaising with customers on a daily basis, ensuring good customer service is delivered at all times. You will be able to showcase your multi-tasking skills coupled with your ability to work in a fast paced environment.

• Answering and handling calls from customers and third parties
• Identifying and responding to customer needs
• Processing claims, updating databases and using internal systems
• Providing strong administrative support and problem solving
• Working closely with other departments regarding invoicing and billing
• Ensuring processing deadlines are met

This is an ideal position if you are seeking a varied role in a dynamic office environment and have a passion for delivering excellent customer service.

Previous experience working in a varied customer service administration role would be beneficial.

Onsite parking available and training will be provided.

Click ‘Apply’ now or give us a call for more information.

Thank you for your interest in this role; if you do not hear from us within 5 working days unfortunately your application has not been successful on this occasion.